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How to purchase
While you're viewing Palm-wp.com online catalogue, you can put a product in your "shopping cart" while viewing the product page, by typing in the quantity you want to order (default:1) and clicking on the cart icon.
To order another product just repeat the same operation.
The chosen product will be added to the cart and the amount of products in the cart will be updated: these data are always visible in all the pages of site, in the area reserved to the cart, below the main heading ("Items in the cart" and "Total Amount").
By clicking on the "Checkout" writing you may view the summary of the products in the cart and proceed to payment; This procedure can be cancelled in any moment until phase 4 (see below) is reached.
The following steps are required to complete the order:
1) Order summary: this mask allows you to remove products from the cart or change the ordered quantities: The "Carry on" button will take you to the next step.
2) Personal Data: Your personal data are required for order acquisition, to issue the invoice and to carry out order shipment; The mandatory fields in the order form are marked by a red asterisk.
3) Order confirmation: All data acquired are summarised in one single table; The table also calculates and shows shipping costs depending on the overall order total and destination; If the data on screen is correct, click "Order Confirmation" to access payment with credit card.
4) Payment with Credit Card: This page is hosted directly by the bank that manages payments for the palm-wp.com site; The connection uses SSL 128 bit encryption and it is therefore completely safe; no data of the credit card used for payment is actually transmitted to the
Palm-wp.com website; After filling in the credit card data, click on the "pay" button to execute the order and send two e-mails to the email address you provided at point 2:
- the bank transaction notification e-mail;
- the order receipt e-mail.
Please Note: Your credit card will not be charged with the order amount until Palm-wp.com accepts the order.
The purchase procedure can be interrupted in any moment without any effect.
The reference number provided in the receipt e-mail shall be used for any request to our Customer Service.
Feel free to view the online catalogue to get become familiar with our proposals, and always remember that our Customer Services is ready to answer to all of your questions.
We therefore invite you to view palm-wp.com online catalogue and wish you a pleasant visit, and please remember that our Customer Service is available for every customer request.
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